/* ============================================================
   小满 / OKKI 风格设计系统  ——  华旭轴承 WhatsApp 销售漏斗
   设计语言：明亮企业级 SaaS · 品牌蓝(#1456F0)+ 青(#06B6D4)
   左侧固定导航 + 顶部全局栏 + 卡片化内容 + 抽屉详情
   ============================================================ */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{
  /* 品牌色 */
  --okki-blue:#1456F0;
  --okki-blue-600:#1A5CFF;
  --okki-blue-700:#0B43C9;
  --okki-cyan:#06B6D4;
  --okki-cyan-soft:#E6FAFE;
  --okki-blue-soft:#EAF1FF;
  --okki-blue-softer:#F4F8FF;
  /* 中性 */
  --okki-ink:#0E1726;          /* 深色导航底 */
  --okki-ink-2:#16233A;
  --okki-text:#1F2733;
  --okki-text-2:#3C4858;
  --okki-sub:#6B7785;
  --okki-light:#9AA7B4;
  --okki-border:#E8ECF2;
  --okki-border-2:#EEF2F7;
  --okki-bg:#F4F7FB;
  --okki-card:#FFFFFF;
  /* 状态 */
  --okki-success:#16A34A;
  --okki-success-soft:#E8F8EE;
  --okki-warn:#F59E0B;
  --okki-warn-soft:#FEF4E2;
  --okki-danger:#EF4444;
  --okki-danger-soft:#FDECEC;
  --okki-purple:#7C5CFC;
  /* 形状/阴影 */
  --okki-radius:14px;
  --okki-radius-sm:10px;
  --okki-radius-xs:7px;
  --okki-shadow:0 1px 2px rgba(16,24,40,.04),0 8px 24px rgba(16,24,40,.06);
  --okki-shadow-hover:0 4px 10px rgba(16,24,40,.06),0 14px 36px rgba(20,86,240,.10);
  --okki-font:'PingFang SC','Microsoft YaHei','Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
}
html,body{height:100%}
body{font-family:var(--okki-font);background:var(--okki-bg);color:var(--okki-text);
  -webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px;line-height:1.55}
a{color:inherit;text-decoration:none}
button{font-family:inherit}
::-webkit-scrollbar{width:8px;height:8px}
::-webkit-scrollbar-thumb{background:rgba(107,119,133,.28);border-radius:8px}
::-webkit-scrollbar-thumb:hover{background:rgba(107,119,133,.5)}
::-webkit-scrollbar-track{background:transparent}

/* ============ 应用外壳：左导航 + 顶栏 + 内容 ============ */
.okki-shell{display:flex;min-height:100vh}
/* 左侧导航 */
.okki-nav{width:228px;flex-shrink:0;background:var(--okki-ink);color:#fff;
  display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.okki-nav-brand{display:flex;align-items:center;gap:11px;padding:20px 20px 18px}
.okki-nav-logo{width:38px;height:38px;border-radius:11px;flex-shrink:0;
  background:linear-gradient(135deg,var(--okki-blue),var(--okki-cyan));
  display:flex;align-items:center;justify-content:center;font-size:20px;
  box-shadow:0 6px 16px rgba(20,86,240,.4)}
/* 系统名较长（华旭智能客户服务系统），缩小字号让它单行放下，避免被拆成"…服务系/统" */
.okki-nav-brand b{font-size:13px;font-weight:800;letter-spacing:0;line-height:1.3}
.okki-nav-brand > div:last-child{min-width:0}
.okki-nav-brand span{display:block;font-size:11px;color:#8FA0B8;font-weight:500;margin-top:2px}
.okki-nav-group{font-size:11px;color:#6E7E94;padding:14px 22px 6px;font-weight:600;letter-spacing:.5px}
.okki-nav-list{flex:1;overflow-y:auto;padding:4px 12px}
.okki-nav-item{display:flex;align-items:center;gap:12px;padding:11px 14px;border-radius:10px;
  color:#C4CEDB;font-size:14px;font-weight:500;cursor:pointer;margin-bottom:3px;
  transition:background .15s,color .15s;position:relative;user-select:none}
.okki-nav-item .ic{width:20px;text-align:center;font-size:17px;flex-shrink:0}
.okki-nav-item .badge{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:9px;
  background:var(--okki-danger);color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center}
.okki-nav-item:hover{background:rgba(255,255,255,.06);color:#fff}
.okki-nav-item.active{background:linear-gradient(100deg,rgba(20,86,240,.22),rgba(6,182,212,.12));color:#fff}
.okki-nav-item.active::before{content:'';position:absolute;left:-12px;top:8px;bottom:8px;width:3px;
  border-radius:0 3px 3px 0;background:linear-gradient(180deg,var(--okki-blue),var(--okki-cyan))}
.okki-nav-foot{padding:12px;border-top:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:10px}
.okki-nav-foot .av{width:34px;height:34px;border-radius:9px;background:rgba(255,255,255,.12);
  display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px}
.okki-nav-foot .nm{font-size:13px;font-weight:600;color:#fff}
.okki-nav-foot .rl{font-size:11px;color:#8FA0B8}
.okki-nav-foot .quit{margin-left:auto;color:#C4CEDB;cursor:pointer;font-size:16px;padding:6px;border-radius:8px}
.okki-nav-foot .quit:hover{background:rgba(255,255,255,.08);color:#fff}

/* 右侧主区 */
.okki-main{flex:1;display:flex;flex-direction:column;min-width:0}
.okki-topbar{height:58px;background:#fff;border-bottom:1px solid var(--okki-border);
  display:flex;align-items:center;gap:16px;padding:0 24px;position:sticky;top:0;z-index:30}
.okki-topbar .crumb{font-size:16px;font-weight:700;color:var(--okki-text);display:flex;align-items:center;gap:8px}
.okki-topbar .crumb .sub{font-size:12px;color:var(--okki-sub);font-weight:500}
.okki-search{flex:1;max-width:420px;margin:0 auto;position:relative}
.okki-search input{width:100%;height:38px;padding:0 14px 0 38px;border:1.5px solid var(--okki-border);
  border-radius:20px;background:var(--okki-bg);font-size:13px;outline:none;transition:.15s}
.okki-search input:focus{border-color:var(--okki-blue);background:#fff;box-shadow:0 0 0 3px rgba(20,86,240,.10)}
.okki-search .si{position:absolute;left:13px;top:50%;transform:translateY(-50%);color:var(--okki-sub);font-size:14px}
.okki-top-actions{display:flex;align-items:center;gap:10px;margin-left:auto}
.okki-pill{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:20px;font-size:12px;font-weight:600;cursor:pointer}
.okki-pill.ok{background:var(--okki-blue-soft);color:var(--okki-blue);border:1px solid #C9DCFF}
.okki-pill.off{background:#F1F4F8;color:var(--okki-sub);border:1px solid var(--okki-border)}
.okki-pill .dot{width:7px;height:7px;border-radius:50%;background:var(--okki-success)}
.okki-pill.off .dot{background:var(--okki-light)}
.okki-ico-btn{width:38px;height:38px;border-radius:10px;border:1.5px solid var(--okki-border);background:#fff;
  color:var(--okki-sub);cursor:pointer;font-size:16px;display:flex;align-items:center;justify-content:center;transition:.15s}
.okki-ico-btn:hover{border-color:var(--okki-blue);color:var(--okki-blue);background:var(--okki-blue-softer)}

.okki-content{flex:1;overflow-y:auto;padding:22px 24px 40px}
.okki-view{display:none}
.okki-view.active{display:block;animation:okkiFade .22s ease}
@keyframes okkiFade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

/* ============ 通用组件 ============ */
.okki-page-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px;flex-wrap:wrap}
.okki-page-head h1{font-size:20px;font-weight:800;letter-spacing:-.3px}
.okki-page-head .desc{font-size:13px;color:var(--okki-sub);margin-top:3px}
.okki-btn{height:40px;padding:0 18px;border:none;border-radius:10px;font-size:14px;font-weight:600;cursor:pointer;
  display:inline-flex;align-items:center;gap:7px;transition:.16s;white-space:nowrap}
.okki-btn.primary{background:linear-gradient(135deg,var(--okki-blue),var(--okki-blue-600));color:#fff;box-shadow:0 4px 14px rgba(20,86,240,.28)}
.okki-btn.primary:hover{filter:brightness(1.05);transform:translateY(-1px);box-shadow:0 8px 20px rgba(20,86,240,.36)}
.okki-btn.ghost{background:#fff;border:1.5px solid var(--okki-border);color:var(--okki-text-2)}
.okki-btn.ghost:hover{border-color:var(--okki-blue);color:var(--okki-blue);background:var(--okki-blue-softer)}
.okki-btn.cyan{background:linear-gradient(135deg,var(--okki-cyan),#22D3EE);color:#063B45}
.okki-btn.sm{height:32px;padding:0 12px;font-size:13px;border-radius:8px}

.okki-card{background:var(--okki-card);border:1px solid var(--okki-border);border-radius:var(--okki-radius);
  box-shadow:var(--okki-shadow);overflow:hidden}
.okki-card .hd{padding:15px 18px;border-bottom:1px solid var(--okki-border);display:flex;align-items:center;justify-content:space-between}
.okki-card .hd h3{font-size:15px;font-weight:700;display:flex;align-items:center;gap:8px}
.okki-card .hd .more{font-size:12px;color:var(--okki-blue);cursor:pointer;font-weight:600}
.okki-card .bd{padding:16px 18px}

/* KPI 卡 */
.okki-kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:18px}
.okki-kpi{background:#fff;border:1px solid var(--okki-border);border-radius:var(--okki-radius);padding:18px;
  box-shadow:var(--okki-shadow);position:relative;overflow:hidden;cursor:pointer;transition:.18s}
.okki-kpi:hover{transform:translateY(-3px);box-shadow:var(--okki-shadow-hover);border-color:#C9DCFF}
.okki-kpi .bar{position:absolute;left:0;top:0;bottom:0;width:4px;background:linear-gradient(180deg,var(--okki-blue),var(--okki-cyan))}
.okki-kpi .lab{font-size:13px;color:var(--okki-sub);font-weight:500}
.okki-kpi .val{font-size:30px;font-weight:800;color:var(--okki-text);margin-top:6px;letter-spacing:-.5px}
.okki-kpi .sub{font-size:12px;color:var(--okki-light);margin-top:3px}
.okki-kpi .trend{font-size:12px;font-weight:600;margin-top:6px}
.okki-kpi .trend.up{color:var(--okki-success)}
.okki-kpi .trend.down{color:var(--okki-danger)}

/* 漏斗/阶段 */
.okki-funnel{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:12px;margin-bottom:18px}
.okki-stage{background:#fff;border:1px solid var(--okki-border);border-radius:12px;padding:16px 14px;text-align:center;
  cursor:pointer;transition:.16s;position:relative}
.okki-stage:hover{transform:translateY(-2px);border-color:#C9DCFF;box-shadow:var(--okki-shadow)}
.okki-stage.active{border-color:var(--okki-blue);background:var(--okki-blue-softer)}
.okki-stage .nm{font-size:13px;font-weight:600;color:var(--okki-text-2)}
.okki-stage .ct{font-size:26px;font-weight:800;color:var(--okki-blue);margin-top:6px;letter-spacing:-.5px}
.okki-stage .pct{font-size:11px;color:var(--okki-light);margin-top:4px}

/* 表格 */
.okki-table{width:100%;border-collapse:collapse;font-size:13px}
.okki-table th{text-align:left;padding:11px 14px;color:var(--okki-sub);font-weight:600;font-size:12px;
  background:var(--okki-bg);border-bottom:1px solid var(--okki-border);white-space:nowrap}
.okki-table td{padding:12px 14px;border-bottom:1px solid var(--okki-border-2);color:var(--okki-text-2);vertical-align:middle}
.okki-table tbody tr{cursor:pointer;transition:background .12s}
.okki-table tbody tr:hover{background:var(--okki-blue-softer)}
.okki-table tbody tr:last-child td{border-bottom:none}

/* 徽章 */
.okki-badge{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap}
.okki-badge.blue{background:var(--okki-blue-soft);color:var(--okki-blue)}
.okki-badge.cyan{background:var(--okki-cyan-soft);color:#0E7C8E}
.okki-badge.green{background:var(--okki-success-soft);color:var(--okki-success)}
.okki-badge.amber{background:var(--okki-warn-soft);color:#B9740A}
.okki-badge.red{background:var(--okki-danger-soft);color:var(--okki-danger)}
.okki-badge.gray{background:#F1F4F8;color:var(--okki-sub)}
.okki-badge .dot{width:6px;height:6px;border-radius:50%;background:currentColor}

/* 分段切换（公司/分类等） */
.okki-tabs{display:inline-flex;align-items:center;gap:5px;padding:5px;background:#fff;
  border:1px solid var(--okki-border);border-radius:13px;box-shadow:var(--okki-shadow);flex-wrap:wrap}
.okki-tabs .okki-tabs-label{font-size:12px;font-weight:600;color:var(--okki-light);padding:0 9px 0 7px;white-space:nowrap}
.okki-tab{height:36px;padding:0 15px;border:none;border-radius:9px;background:transparent;cursor:pointer;
  font-size:13.5px;font-weight:600;color:var(--okki-sub);display:inline-flex;align-items:center;gap:8px;
  white-space:nowrap;transition:color .15s,background .15s,box-shadow .15s}
.okki-tab:hover{color:var(--okki-blue);background:var(--okki-blue-softer)}
.okki-tab.active{color:#fff;background:linear-gradient(135deg,var(--okki-blue),var(--okki-blue-600));
  box-shadow:0 4px 12px rgba(20,86,240,.28)}
.okki-tab .cnt{font-size:11px;font-weight:700;line-height:1.6;padding:1px 8px;border-radius:20px;
  background:var(--okki-blue-soft);color:var(--okki-blue)}
.okki-tab.active .cnt{background:rgba(255,255,255,.26);color:#fff}

/* 头像 */
.okki-av{width:42px;height:42px;border-radius:11px;flex-shrink:0;display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:15px;color:#fff;background:linear-gradient(135deg,var(--okki-blue),var(--okki-cyan));
  box-shadow:0 3px 10px rgba(20,86,240,.18)}
.okki-av.round{border-radius:50%}
.okki-av.sm{width:34px;height:34px;font-size:13px;border-radius:9px}
img.okki-av{object-fit:cover;background:#CBD5E1}

/* 输入框 */
.okki-input{width:100%;height:42px;padding:0 14px;border:1.5px solid var(--okki-border);border-radius:10px;
  background:var(--okki-bg);font-size:14px;color:var(--okki-text);outline:none;transition:.15s}
.okki-input:focus{border-color:var(--okki-blue);background:#fff;box-shadow:0 0 0 3px rgba(20,86,240,.10)}
.okki-select{height:38px;padding:0 10px;border:1.5px solid var(--okki-border);border-radius:9px;background:#fff;
  font-size:13px;color:var(--okki-text-2);outline:none;cursor:pointer}
.okki-select:focus{border-color:var(--okki-blue)}

/* 抽屉 */
.okki-drawer-mask{position:fixed;inset:0;z-index:200;background:rgba(14,23,38,.42);backdrop-filter:blur(2px);
  display:none;justify-content:flex-end}
.okki-drawer-mask.open{display:flex}
.okki-drawer{width:100%;max-width:440px;height:100%;background:#fff;box-shadow:-10px 0 40px rgba(14,23,38,.18);
  display:flex;flex-direction:column;animation:okkiSlide .24s ease}
@keyframes okkiSlide{from{transform:translateX(40px);opacity:.6}to{transform:none;opacity:1}}
.okki-drawer .dh{padding:18px 22px 14px;border-bottom:1px solid var(--okki-border);display:flex;align-items:center;justify-content:space-between}
.okki-drawer .dh h2{font-size:17px;font-weight:800}
.okki-drawer .db{flex:1;overflow-y:auto;padding:20px 22px}
.okki-drawer .df{padding:14px 22px;border-top:1px solid var(--okki-border);display:flex;gap:10px}
.okki-x{width:32px;height:32px;border-radius:9px;border:1px solid var(--okki-border);background:#fff;cursor:pointer;
  font-size:16px;color:var(--okki-sub);display:flex;align-items:center;justify-content:center;transition:.15s}
.okki-x:hover{border-color:var(--okki-danger);color:var(--okki-danger)}

/* 客户行（列表） */
.okki-cust{display:flex;align-items:center;gap:13px;padding:13px 16px;border-bottom:1px solid var(--okki-border-2);cursor:pointer;transition:background .12s}
.okki-cust:hover{background:var(--okki-blue-softer)}
.okki-cust.active{background:var(--okki-blue-soft);box-shadow:inset 3px 0 0 var(--okki-blue)}
/* 选中态要压过 hover 和未读底色，否则鼠标一移开/一移上就分不清在跟谁聊 */
.okki-cust.active:hover{background:var(--okki-blue-soft)}
.okki-cust.has-unread{background:#FFF8E6}
.okki-cust.has-unread .nm{font-weight:700}
.okki-cust.has-unread:hover{background:#FFF2D2}
.okki-cust.active.has-unread{background:var(--okki-blue-soft)}
.okki-unread{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;margin-left:6px;border-radius:9px;background:var(--okki-danger);color:#fff;font-size:11px;font-weight:700;line-height:1;vertical-align:middle}
.okki-cust .info{flex:1;min-width:0}
.okki-cust .top{display:flex;align-items:center;justify-content:space-between;gap:8px}
.okki-cust .nm{font-size:14px;font-weight:600;color:var(--okki-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.okki-cust .tm{font-size:11px;color:var(--okki-light);white-space:nowrap}
.okki-cust .pv{font-size:13px;color:var(--okki-sub);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}
.okki-cust .mt{display:flex;align-items:center;gap:7px;margin-top:5px}

/* 聊天 */
.okki-chat{display:flex;flex-direction:column;height:100%;background:#fff}
.okki-chat-head{padding:14px 18px;border-bottom:1px solid var(--okki-border);display:flex;align-items:center;gap:12px}
.okki-chat-head .nm{font-size:15px;font-weight:700}
.okki-chat-head .mt{font-size:12px;color:var(--okki-sub);margin-top:2px}
.okki-chat-msgs{flex:1;overflow-y:auto;padding:18px;background:#F7F9FC}
/* 气泡布局。
   之前 .b 用 max-width:72%，而外层 div 是 flex item（宽度按内容收缩），两者互相约束 →
   整条消息被压到几十像素宽，短信被拆成一字一行（"6203" 竖着排）。
   现在：外层 div 撑到 72% 宽并作为「列」，气泡按内容收缩、最长不超过这一列。 */
.okki-msg{display:flex;margin-bottom:12px}
.okki-msg.sent{justify-content:flex-end}
.okki-msg > div{flex:1 1 auto;min-width:0;max-width:72%;display:flex;flex-direction:column;align-items:flex-start}
.okki-msg.sent > div{align-items:flex-end}
.okki-msg .b{max-width:100%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.5;word-break:break-word;box-shadow:var(--okki-shadow)}
.okki-msg.sent .b{background:linear-gradient(135deg,var(--okki-blue),var(--okki-blue-600));color:#fff;border-bottom-right-radius:4px}
.okki-msg.received .b{background:#fff;color:var(--okki-text);border:1px solid var(--okki-border);border-bottom-left-radius:4px}
.okki-msg .t{font-size:11px;opacity:.6;margin-top:4px;text-align:right;align-self:stretch}
.okki-msg .tr{max-width:100%;font-size:12px;line-height:1.5;margin-top:5px;padding:7px 11px;background:rgba(6,182,212,.08);border:1px solid rgba(6,182,212,.22);border-radius:9px;color:var(--okki-text-2)}
.okki-msg.sent .tr{background:rgba(20,86,240,.10);border-color:rgba(20,86,240,.18);color:#EAF1FF}
.okki-msg .tr-act{display:inline-block;font-size:11.5px;color:var(--okki-cyan);cursor:pointer;margin-top:5px;padding:2px 8px;border:1px solid rgba(6,182,212,.3);border-radius:20px;transition:.15s}
.okki-msg .tr-act:hover{background:var(--okki-cyan-soft);color:#0E7C8E}
/* 媒体未下载到的补下载入口 */
.mmiss{display:inline-block;padding:6px 10px;border-radius:10px;background:rgba(255,255,255,.06);border:1px dashed rgba(128,128,128,.4);font-size:13px}
.rd-btn{color:#4da3ff;text-decoration:underline;cursor:pointer;margin-left:4px}
.okki-chat-in{display:flex;align-items:flex-end;gap:9px;padding:12px 16px;border-top:1px solid var(--okki-border);background:#fff}
.okki-chat-in input,.okki-chat-in textarea{flex:1;height:44px;padding:0 16px;border:1.5px solid var(--okki-border);border-radius:22px;font-size:14px;outline:none;font-family:inherit;line-height:1.55;box-sizing:border-box}
.okki-chat-in input:focus,.okki-chat-in textarea:focus{border-color:var(--okki-blue)}
/* 多行：自动增高（最高 150px），用于一键填入整段文字报价 */
.okki-chat-in textarea{min-height:44px;max-height:150px;padding:11px 16px;resize:none;overflow-y:auto;border-radius:18px}

/* 空状态 */
.okki-empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--okki-light);text-align:center}
.okki-empty .ic{font-size:54px;opacity:.32;margin-bottom:14px}
.okki-empty .t{font-size:16px;font-weight:600;color:var(--okki-sub)}
.okki-empty .s{font-size:13px;margin-top:5px}

/* 客户画像抽屉里的区块 */
.okki-profile-top{display:flex;align-items:center;gap:14px;padding-bottom:16px;border-bottom:1px solid var(--okki-border);margin-bottom:16px}
.okki-profile-top .nm{font-size:18px;font-weight:800}
.okki-profile-top .co{font-size:13px;color:var(--okki-sub);margin-top:2px}
.okki-field{margin-bottom:14px}
.okki-field .lab{font-size:12px;font-weight:600;color:var(--okki-sub);margin-bottom:5px}
.okki-field .v{font-size:14px;color:var(--okki-text)}
.okki-tag{display:inline-flex;align-items:center;padding:3px 10px;border-radius:20px;background:var(--okki-blue-soft);color:var(--okki-blue);font-size:12px;font-weight:600;margin:0 6px 6px 0}
/* 标签编辑：可点掉 / 可点加 */
.okki-tagbox{display:flex;flex-wrap:wrap;align-items:center;gap:6px;min-height:26px}
.okki-tag.rm{cursor:pointer;margin:0}
.okki-tag.rm:hover{background:#FFE3E3;color:#C2292E}
.okki-tag.sug{cursor:pointer;margin:0;background:#fff;border:1px dashed var(--okki-border);color:var(--okki-sub);font-weight:600}
.okki-tag.sug:hover{border-color:var(--okki-blue);color:var(--okki-blue)}
/* 客户列表行上的置顶图钉与本行标签小片 */
.okki-pin{font-size:11px;margin-right:3px}
.okki-mini-tag{display:inline-block;margin-left:4px;padding:1px 7px;border-radius:9px;background:var(--okki-blue-soft);
  color:var(--okki-blue);font-size:10.5px;font-weight:700;max-width:78px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:middle}
.okki-mini-tag.more{background:var(--okki-bg);color:var(--okki-sub)}
/* 录音中的麦克风键 */
.okki-ico-btn.rec{background:#FFE3E3;color:#C2292E;animation:okkiRec 1s infinite}
@keyframes okkiRec{0%,100%{opacity:1}50%{opacity:.45}}
.okki-insight{background:linear-gradient(135deg,var(--okki-blue-softer),var(--okki-cyan-soft));border:1px solid #C9DCFF;
  border-radius:12px;padding:14px;font-size:13px;color:var(--okki-text-2);margin-bottom:14px}
.okki-insight b{color:var(--okki-blue)}

/* 两栏（客户列表 + 详情/聊天） */
/* 注意：必须给定高度。否则 .left 里的客户列表会把整块撑到几千像素高，
   聊天窗的输入框被顶到页面最底部 → 看上去就是「这里没有聊天窗口」。 */
.okki-split{display:flex;gap:16px;align-items:stretch;height:calc(100vh - 196px);min-height:540px}
.okki-split .left{width:360px;flex-shrink:0;background:#fff;border:1px solid var(--okki-border);border-radius:var(--okki-radius);box-shadow:var(--okki-shadow);display:flex;flex-direction:column;overflow:hidden}
.okki-split .right{flex:1;min-width:0;background:#fff;border:1px solid var(--okki-border);border-radius:var(--okki-radius);box-shadow:var(--okki-shadow);overflow:hidden}
/* 卡片内部用 .okki-split 做两栏排版时不该占满整个视口高度（设置页就是这样） */
.okki-card .okki-split{height:auto;min-height:0}
.okki-card .okki-split .left{width:auto;flex:1;border:0;box-shadow:none;background:transparent}
.okki-card .okki-split .right{border:0;box-shadow:none;background:transparent;overflow:visible}

/* 三栏：客户列表 | 聊天 | AI 助手（「我的客户」主战场） */
.okki-split.three .left{width:282px}
.okki-ai-col{width:300px;flex:none;background:#fff;border:1px solid var(--okki-border);border-radius:var(--okki-radius);
  box-shadow:var(--okki-shadow);display:flex;flex-direction:column;overflow-y:auto}
.okki-ai-col.hide{display:none}
.okki-ai-col .ai-close{display:none;margin-left:auto}
.ai-sug{display:flex;gap:9px;align-items:flex-start}
.ai-sug .grow{flex:1;min-width:0}
.ai-sug .ops{display:flex;flex-direction:column;gap:6px;flex:none}
.ai-sug .okki-aisug{white-space:pre-wrap}
@media (max-width:1319px){
  .okki-ai-col{position:fixed;top:58px;right:0;bottom:0;width:344px;border-radius:0;z-index:70;
    transform:translateX(103%);transition:transform .22s ease;box-shadow:-10px 0 34px rgba(15,23,42,.14)}
  .okki-ai-col.hide{display:flex}
  .okki-ai-col.open{transform:none}
  .okki-ai-col .ai-close{display:inline-flex}
  .okki-split.three{flex-direction:column;height:auto}
  .okki-split.three .left{width:100%;height:38vh}
}

/* 输入区：预览条 / 连接警示条 + 输入行 */
.okki-composer{flex:none;background:#fff}
.okki-composer .okki-chat-in{border-top:none}
/* 发送前翻译预览：译文就顶在输入框上方，发之前先看一遍 */
.okki-sp{border-top:1px solid var(--okki-border);background:linear-gradient(180deg,var(--okki-cyan-soft,#E8F7FA),#fff);padding:11px 16px 12px}
.okki-sp .sp-hd{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:12px;font-weight:700;color:#0E7C8E}
.okki-sp .sp-hd .okki-btn{padding:2px 10px;height:24px;font-size:11.5px}
.okki-sp .sp-txt{margin-top:8px;font-size:13.5px;line-height:1.75;color:var(--okki-text);white-space:pre-wrap;word-break:break-word;
  background:#fff;border:1px solid #CFEAF1;border-radius:10px;padding:10px 12px;max-height:150px;overflow-y:auto}
.okki-sp .sp-ft{margin-top:6px;font-size:11px;color:var(--okki-light)}
/* 连接警示条：没连上就别让业务员白写半天 */
.okki-warn{display:flex;align-items:center;flex-wrap:wrap;gap:6px;padding:9px 16px;font-size:12.5px;line-height:1.5;border-top:1px solid var(--okki-border)}
.okki-warn.danger{background:#FEF2F2;color:#B42318;border-top-color:#FECACA}
.okki-warn.info{background:#FFFBEB;color:#92400E;border-top-color:#FDE68A}
.okki-warn .okki-btn{padding:3px 12px;height:26px;font-size:12px}
/* AI 助手入口按钮（客户会话头部）：以前只是个 🤖 图标，谁都找不到 */
.ai-open-btn{flex:0 0 auto;height:32px;padding:0 12px;font-size:12.5px;white-space:nowrap}

/* Toast */
#okkiToasts{position:fixed;top:16px;right:16px;z-index:9999;display:flex;flex-direction:column;gap:8px}
.okki-toast{padding:11px 18px;border-radius:11px;font-size:13px;font-weight:600;color:#fff;box-shadow:0 8px 24px rgba(0,0,0,.18);animation:okkiToast .25s ease}
.okki-toast.success{background:var(--okki-success)}
.okki-toast.error{background:var(--okki-danger)}
.okki-toast.info{background:var(--okki-blue)}
.okki-toast.warning{background:#F59E0B}
@keyframes okkiToast{from{transform:translateX(40px);opacity:0}to{transform:none;opacity:1}}

/* 建设中占位 */
.okki-coming{padding:60px 20px;text-align:center;color:var(--okki-sub)}
.okki-coming .ic{font-size:46px;opacity:.3;margin-bottom:12px}
.okki-coming .t{font-size:16px;font-weight:700;color:var(--okki-text-2)}
.okki-coming .s{font-size:13px;margin-top:6px;max-width:420px;margin-left:auto;margin-right:auto;line-height:1.6}

/* ============ 响应式 ============ */
@media (max-width:1100px){.okki-nav{width:64px}.okki-nav-brand b,.okki-nav-brand span,.okki-nav-group,.okki-nav-item span.txt,.okki-nav-foot .nm,.okki-nav-foot .rl{display:none}.okki-nav-item{justify-content:center;padding:12px 0}.okki-nav-item .badge{position:absolute;top:6px;right:10px;margin:0}}
@media (max-width:768px){
  .okki-nav{position:fixed;left:0;top:0;bottom:0;z-index:120;transform:translateX(-100%);transition:.2s}
  .okki-nav.open{transform:none}
  .okki-topbar{padding:0 14px;gap:10px}
  .okki-search{display:none}
  .okki-content{padding:14px}
  .okki-split{flex-direction:column}
  .okki-split .left{width:100%;max-height:42vh}
  .okki-kpi-row{grid-template-columns:repeat(2,1fr)}
  .okki-funnel{grid-template-columns:repeat(3,1fr)}
  .okki-hamb{display:flex!important}
}
.okki-hamb{display:none;width:38px;height:38px;border-radius:10px;border:1.5px solid var(--okki-border);background:#fff;color:var(--okki-text-2);cursor:pointer;font-size:18px;align-items:center;justify-content:center}

/* ============ WhatsApp 沟通工作台（多号 / 会话 / 聊天 / AI） ============ */
.okki-wb{display:flex;height:calc(100vh - 150px);min-height:520px;border:1px solid var(--okki-border);
  border-radius:var(--okki-radius);overflow:hidden;background:var(--okki-card);box-shadow:var(--okki-shadow)}
.wb-reps{width:182px;flex:none;border-right:1px solid var(--okki-border);display:flex;flex-direction:column;background:var(--okki-bg)}
.wb-reps-hd{padding:13px 14px;font-weight:600;font-size:12.5px;color:var(--okki-sub);border-bottom:1px solid var(--okki-border);letter-spacing:.5px}
.wb-reps-list{flex:1;overflow-y:auto}
.wb-rep{padding:11px 13px;display:flex;align-items:center;gap:9px;cursor:pointer;border-bottom:1px solid var(--okki-border-2);position:relative}
.wb-rep:hover{background:var(--okki-blue-softer)}
.wb-rep.active{background:var(--okki-blue-soft);box-shadow:inset 3px 0 0 var(--okki-blue)}
.wb-rep .nm{font-size:13px;font-weight:600;color:var(--okki-text)}
.wb-rep .sub{font-size:11px;color:var(--okki-light)}
.wb-rep .cnt{margin-left:auto;font-size:11px;color:var(--okki-sub);background:#fff;border:1px solid var(--okki-border);border-radius:20px;padding:1px 8px}
.wb-reps-add{margin:10px;padding:9px;border:1px dashed var(--okki-border);border-radius:9px;color:var(--okki-sub);
  cursor:pointer;font-size:12px;text-align:center;transition:.15s}
.wb-reps-add:hover{border-color:var(--okki-blue);color:var(--okki-blue);background:var(--okki-blue-soft)}

.wb-convs{width:288px;flex:none;border-right:1px solid var(--okki-border);display:flex;flex-direction:column;background:var(--okki-card)}
.wb-convs-hd{padding:11px 12px;border-bottom:1px solid var(--okki-border);display:flex;flex-direction:column;gap:9px}
.wb-convs-list{flex:1;overflow-y:auto}
.wb-conv{padding:12px;display:flex;gap:11px;border-bottom:1px solid var(--okki-border-2);cursor:pointer;position:relative}
.wb-conv:hover{background:var(--okki-blue-softer)}
.wb-conv.active{background:var(--okki-blue-soft)}
.wb-conv .info{flex:1;min-width:0}
.wb-conv .top{display:flex;align-items:center;gap:8px}
.wb-conv .nm{font-weight:600;font-size:13.5px;color:var(--okki-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wb-conv .tm{margin-left:auto;font-size:11px;color:var(--okki-light);flex:none}
.wb-conv .pv{font-size:12px;color:var(--okki-sub);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px}
.wb-conv .lt{font-size:12px;color:var(--okki-text-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px}

.wb-chat{flex:1;display:flex;flex-direction:column;min-width:0;background:#FBFCFE}
.wb-ai{width:330px;flex:none;border-left:1px solid var(--okki-border);background:var(--okki-bg);display:flex;flex-direction:column;overflow-y:auto}
.wb-ai-hd{padding:13px 15px;font-weight:600;font-size:13px;color:var(--okki-text);border-bottom:1px solid var(--okki-border);
  display:flex;align-items:center;gap:8px;position:sticky;top:0;background:var(--okki-bg);z-index:1}
.wb-ai-body{padding:14px 15px;display:flex;flex-direction:column;gap:12px}
/* AI 建议卡 */
.okki-aisug{border:1px solid var(--okki-border);border-radius:11px;padding:11px 12px;background:#fff;cursor:pointer;transition:.15s;font-size:13px;color:var(--okki-text-2);line-height:1.5}
.okki-aisug:hover{border-color:var(--okki-blue);box-shadow:var(--okki-shadow-hover);color:var(--okki-text)}
.okki-aisug .q{color:var(--okki-blue);font-weight:600;margin-bottom:3px;display:block}
.okki-aisug.err{color:var(--okki-danger);border-color:var(--okki-danger-soft);background:var(--okki-danger-soft);cursor:default}

/* AI 分析面板：情绪 / 成交概率 / 建议回复 / 理由 / 下一步 */.ai-block{border:1px solid var(--okki-border);border-radius:11px;padding:11px 12px;background:#fff}
.ai-block + .ai-block{margin-top:10px}
.ai-block .k{font-size:11.5px;color:var(--okki-light);margin-bottom:6px;letter-spacing:.4px}
.ai-note{font-size:12.5px;line-height:1.7;color:var(--okki-text-2);margin-top:6px}
.ai-emotion{display:inline-flex;align-items:center;padding:3px 11px;border-radius:20px;
  background:var(--okki-blue-soft);color:var(--okki-blue);font-size:12.5px;font-weight:600}
.ai-prob-num{font-size:24px;font-weight:800;letter-spacing:-.5px}
.ai-prob{height:8px;border-radius:6px;background:var(--okki-border-2);overflow:hidden;margin:8px 0 2px}
.ai-prob > i{display:block;height:100%;border-radius:6px;transition:width .3s ease}
.ai-reply{white-space:pre-wrap;font-size:13.5px;line-height:1.7;color:var(--okki-text);
  background:var(--okki-bg);border-radius:9px;padding:10px 11px}
.ai-reply-zh{white-space:pre-wrap;font-size:12.5px;line-height:1.65;color:var(--okki-sub);
  margin-top:8px;padding-top:8px;border-top:1px dashed var(--okki-border)}

/* 自动识别到的型号 + 报价行 */
.ai-price-row{display:flex;align-items:baseline;gap:8px;padding:6px 0;border-bottom:1px dashed var(--okki-border-2);font-size:13px}
.ai-price-row:last-of-type{border-bottom:0}
.ai-price-row b{font-family:ui-monospace,monospace;color:var(--okki-text)}
.ai-price{color:var(--okki-success);font-weight:700;font-size:14px}
.ai-price-tag{font-size:11px;color:var(--okki-light);margin-left:auto}

/* 可交互报价卡：自动识别型号 → 选规格/品牌/数量/黑角，按公司加价规则实时重算 */
.ai-price-card{border:1px solid var(--okki-border);border-radius:10px;padding:10px 11px;margin-top:9px;background:#fff}
.ai-price-card:first-of-type{margin-top:4px}
.ai-price-hd{display:flex;align-items:baseline;justify-content:space-between;gap:10px}
.ai-price-hd b{font-family:ui-monospace,monospace;font-size:14px;color:var(--okki-text)}
.ai-price-final{color:var(--okki-success);font-weight:800;font-size:16px;font-family:ui-monospace,monospace}
.ai-price-ctrl{display:grid;grid-template-columns:1fr 1fr;gap:9px 10px;margin-top:9px}
.pp-l{display:flex;flex-direction:column;gap:3px;font-size:11px;color:var(--okki-light)}
.pp-sel,.pp-qty{width:100%;padding:6px 8px;border:1.5px solid var(--okki-border);border-radius:8px;font-size:13px;background:#fff;color:var(--okki-text);box-sizing:border-box}
.pp-bc{grid-column:1 / -1;display:flex;align-items:center;gap:6px;font-size:12.5px;color:var(--okki-text-2);margin-top:1px;cursor:pointer}
.pp-bc input{width:15px;height:15px;accent-color:var(--okki-blue)}
.ai-price-break{margin-top:9px;font-size:12.5px;color:var(--okki-sub);line-height:1.7}
.ai-price-break b{color:var(--okki-text)}
.ai-price-demand{margin-top:7px;font-size:11.5px;color:var(--okki-blue);background:var(--okki-blue-soft);border-radius:7px;padding:5px 8px;line-height:1.5}
/* 报价工具条：汇率 / 贸易术语 / 附加费 / 一键生成文字报价 */
.qt-toolbar{margin-top:9px;border:1px solid var(--okki-border);border-radius:10px;padding:9px 10px;background:var(--okki-bg)}
.qt-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px 9px}
.qt-l{display:flex;flex-direction:column;gap:3px;font-size:11px;color:var(--okki-light)}
.qt-l input,.qt-l select{width:100%;padding:5px 8px;border:1.5px solid var(--okki-border);border-radius:8px;font-size:12.5px;background:#fff;color:var(--okki-text);box-sizing:border-box;font-family:inherit}
.qt-row{display:flex;align-items:center;gap:10px;margin-top:8px;flex-wrap:wrap}
.qt-ck{display:flex;align-items:center;gap:5px;font-size:11.5px;color:var(--okki-text-2);cursor:pointer}
.qt-ck input{width:14px;height:14px;accent-color:var(--okki-blue)}.qt-btn{flex:1;justify-content:center;white-space:nowrap}
.qt-hint{font-size:11px;color:var(--okki-light);margin-top:8px;line-height:1.5}
.qt-out{margin-top:9px;display:none}
.qt-out textarea{width:100%;min-height:132px;padding:8px 10px;border:1.5px solid var(--okki-border);border-radius:9px;font-size:12.5px;line-height:1.65;font-family:ui-monospace,monospace;box-sizing:border-box;resize:vertical;color:var(--okki-text);background:#fff}
.qt-out-btns{display:flex;gap:8px;margin-top:7px}
.ai-price-usd{margin-top:5px;font-size:12px;color:var(--okki-blue);font-weight:600}
.ai-price-usd span{color:var(--okki-sub);font-weight:500}

/* 危险操作按钮（清空数据等） */
.okki-btn.danger{background:linear-gradient(135deg,#EF4444,#DC2626);color:#fff;box-shadow:0 4px 14px rgba(220,38,38,.26)}
.okki-btn.danger:hover{filter:brightness(1.05);transform:translateY(-1px)}

/* 翻译条 */
.okki-transbar{padding:9px 12px;border-bottom:1px solid var(--okki-border-2);display:flex;align-items:center;gap:10px;background:#fff;font-size:12px}
.okki-trans-sel{margin-left:auto;height:28px;padding:0 8px;border:1.5px solid var(--okki-border);border-radius:8px;background:var(--okki-bg);font-size:12px;color:var(--okki-sub);outline:none;cursor:pointer;max-width:130px}
.okki-trans-sel:focus{border-color:var(--okki-blue)}
.okki-switch{position:relative;width:38px;height:21px;border-radius:20px;background:var(--okki-border);cursor:pointer;transition:.2s;flex:none}
.okki-switch.on{background:var(--okki-blue)}
.okki-switch::after{content:'';position:absolute;top:2px;left:2px;width:17px;height:17px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 2px rgba(0,0,0,.2)}
.okki-switch.on::after{left:19px}

/* 绑定弹窗（二维码 + 配对码） */
.okki-modal-mask{position:fixed;inset:0;background:rgba(14,23,38,.45);display:flex;align-items:center;justify-content:center;z-index:300;padding:20px}
.okki-modal{width:380px;max-width:100%;background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(14,23,38,.25);overflow:hidden}
.okki-modal .dh{display:flex;align-items:center;padding:16px 18px;border-bottom:1px solid var(--okki-border);font-weight:700;font-size:15px}
.okki-modal .db{padding:18px}
.okki-modal .df{padding:14px 18px;border-top:1px solid var(--okki-border);display:flex;gap:10px;justify-content:flex-end}
.bind-qr{display:flex;flex-direction:column;align-items:center;gap:10px;padding:10px 0}
.bind-qr img{width:230px;height:230px;border:1px solid var(--okki-border);border-radius:12px;background:#fff}
.bind-qr .ph{width:230px;height:230px;border:1px dashed var(--okki-border);border-radius:12px;display:flex;align-items:center;justify-content:center;color:var(--okki-light);font-size:13px;text-align:center;padding:16px}
.bind-status{font-size:12.5px;padding:7px 11px;border-radius:8px;text-align:center}
.bind-status.ok{background:var(--okki-success-soft);color:var(--okki-success)}
.bind-status.wait{background:var(--okki-warn-soft);color:var(--okki-warn)}
.bind-status.err{background:var(--okki-danger-soft);color:var(--okki-danger)}
.bind-divider{display:flex;align-items:center;gap:10px;color:var(--okki-light);font-size:12px;margin:16px 0}
.bind-divider::before,.bind-divider::after{content:'';flex:1;height:1px;background:var(--okki-border)}
.bind-code-box{background:var(--okki-blue-soft);border:1px solid #C9DDFF;border-radius:10px;padding:12px;text-align:center}
.bind-code-box .code{font-size:26px;letter-spacing:6px;font-weight:800;color:var(--okki-blue);font-family:'Courier New',monospace}
.bind-code-box .hint{font-size:11.5px;color:var(--okki-sub);margin-top:6px}

/* 工作台的响应式：窄屏隐藏 AI 侧栏，会话与号码可滚动 */
@media (max-width:1180px){.wb-ai{display:none}}
@media (max-width:1100px){.okki-wb{flex-direction:column;height:auto}.wb-reps,.wb-convs{width:100%;border-right:none;border-bottom:1px solid var(--okki-border)}.wb-reps-list,.wb-convs-list{max-height:200px}.wb-chat{min-height:60vh}}

/* 客户画像抽屉里的新字段 */
.okki-profile-top{display:flex;gap:13px;align-items:center;margin-bottom:14px}
.okki-profile-top .nm{font-size:17px;font-weight:700;color:var(--okki-text)}
.okki-profile-top .co{font-size:13px;color:var(--okki-sub)}
.okki-field{display:flex;gap:12px;padding:9px 0;border-bottom:1px solid var(--okki-border-2);font-size:13px}
.okki-field .lab,.okki-field>label{width:96px;flex:none;color:var(--okki-sub);white-space:nowrap}
.okki-field .v{flex:1;color:var(--okki-text-2);word-break:break-word}
.okki-insight{background:var(--okki-blue-soft);border:1px solid #D6E4FF;border-radius:10px;padding:10px 12px;font-size:12.5px;color:var(--okki-text-2);line-height:1.6;margin-bottom:14px}
.okki-tag{display:inline-block;background:var(--okki-bg);border:1px solid var(--okki-border);border-radius:20px;padding:2px 10px;font-size:11.5px;color:var(--okki-sub);margin:2px 4px 2px 0}

/* ============ 业务员工作台首页 ============ */
.okki-dash-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
.dash-todo,.dash-recent{display:flex;align-items:center;gap:12px;padding:11px 0;border-bottom:1px solid var(--okki-border-2);cursor:pointer;transition:background .12s}
.dash-todo:last-child,.dash-recent:last-child{border-bottom:none}
.dash-todo:hover,.dash-recent:hover{background:var(--okki-blue-softer);margin:0 -18px;padding:11px 18px;border-radius:8px}
.dash-todo .nm,.dash-recent .nm{font-size:13.5px;font-weight:600;color:var(--okki-text);display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.dash-todo .sub,.dash-recent .sub{font-size:12px;color:var(--okki-sub);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.dash-recent .tm{margin-left:auto;font-size:11px;color:var(--okki-light);font-weight:400;white-space:nowrap}
.dash-quick{display:flex;gap:12px;flex-wrap:wrap}

@media (max-width:980px){.okki-dash-grid{grid-template-columns:1fr}}

/* ============ 营销触达（群发引擎） ============ */
.mkt-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.mkt-col{background:var(--okki-bg);border:1px solid var(--okki-border);border-radius:12px;padding:14px}
.mkt-step-hd{display:flex;align-items:center;gap:8px;font-weight:600;font-size:14px;margin-bottom:12px;color:var(--okki-text)}
.mkt-num{display:inline-flex;width:22px;height:22px;border-radius:50%;background:var(--okki-blue);color:#fff;align-items:center;justify-content:center;font-size:12px;font-weight:700}
.mkt-field{margin-bottom:10px}
.mkt-field>label{display:block;font-size:12px;color:var(--okki-sub);margin-bottom:4px}
.mkt-tip{font-size:12px;color:var(--okki-light);line-height:1.6;margin:0 0 10px}
.mkt-aud{margin-top:10px;background:#fff;border:1px solid var(--okki-border);border-radius:10px;padding:10px}
.mkt-aud-row{display:flex;justify-content:space-between;font-size:13px;padding:4px 0;border-bottom:1px dashed var(--okki-border)}
.mkt-aud-row:last-child{border-bottom:0}
.mkt-aud-row.tot{font-weight:700;border-top:1px solid var(--okki-border);margin-top:2px;padding-top:8px}
.mkt-preview{max-height:340px;overflow:auto;margin-top:10px;display:flex;flex-direction:column;gap:10px}
.mkt-item{background:#fff;border:1px solid var(--okki-border);border-radius:10px;padding:10px}
.mkt-item-hd{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px;font-size:13px}
.mkt-ta{width:100%;min-height:64px;resize:vertical;font-size:12.5px;line-height:1.5}
.mkt-actions{display:flex;align-items:center;gap:10px;margin-top:16px;padding-top:14px;border-top:1px solid var(--okki-border);flex-wrap:wrap}
.mkt-prog{font-size:12.5px;color:var(--okki-sub)}
.mkt-aud-row b{font-size:14px}

/* 常用语：聊天输入框上方一排快捷按钮 */
.okki-phbar{display:flex;align-items:center;gap:8px;padding:7px 0 9px;border-bottom:1px solid var(--okki-border);margin-bottom:8px}
.okki-ph-scroll{flex:1;display:flex;gap:6px;overflow-x:auto;min-width:0;padding-bottom:2px}
.okki-ph{flex:0 0 auto;height:28px;padding:0 11px;border:1px solid var(--okki-border);border-radius:14px;background:#fff;font-size:12.5px;color:var(--okki-txt);cursor:pointer;white-space:nowrap}
.okki-ph:hover{border-color:var(--okki-blue);color:var(--okki-blue)}
.okki-ph-row{border:1px solid var(--okki-border);border-radius:10px;padding:10px;margin-bottom:9px;background:#fff}
.okki-ph-t,.okki-ph-x{width:100%;padding:7px 9px;border:1px solid var(--okki-border);border-radius:8px;font-size:13px}
.okki-ph-x{margin-top:4px;resize:vertical;line-height:1.6}
/* AI 追问（侧栏里「没看懂客户？直接问」） */
.ai-ask-quick{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0 8px}
.ai-ask-in{width:100%;padding:8px 9px;border:1px solid var(--okki-border);border-radius:9px;font-size:13px;line-height:1.6;resize:vertical;box-sizing:border-box}